:root{font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:#171717;background:#f5f3ee}*{box-sizing:border-box}html{min-width:320px}body{margin:0;overflow-wrap:anywhere}button,input,select,textarea{font:inherit}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #ac7d26;outline-offset:2px}h1{font-size:clamp(1.75rem,5vw,2.4rem);line-height:1.1;margin:.35rem 0 1rem}h2{margin:.25rem 0}.shell{max-width:900px;margin:0 auto;padding:20px}.guest-shell{max-width:680px}.card{background:#fff;border:1px solid #ddd8ce;border-radius:18px;padding:18px}.grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px}.btn{min-height:50px;border:1px solid #d8d2c7;background:#fff;border-radius:14px;padding:14px;text-align:left;cursor:pointer}.btn:disabled{cursor:not-allowed;opacity:.55}.btn.primary{background:#1f2d2b;color:#fff;text-align:center;border-color:#1f2d2b}.full{width:100%;text-align:center;margin-top:12px}.muted{color:#66665f}.top{display:flex;justify-content:space-between;align-items:center;gap:12px}.badge{display:inline-block;padding:6px 10px;border-radius:999px;background:#eee9df;font-size:12px;white-space:nowrap}.status-NEW{background:#fff0bd}.status-IN_PROGRESS{background:#dcecf5}.status-RESOLVED{background:#dceedd}.list{display:grid;grid-gap:12px;gap:12px}.language-card{margin-top:8vh}.language-grid{display:grid;grid-template-columns:1fr 1fr;grid-gap:12px;gap:12px}.language-grid .btn{display:grid;grid-gap:4px;gap:4px}.language-grid span{color:#66665f;font-size:.88rem}.back,.language-switch,.link-button{min-height:44px;border:0;background:transparent;text-decoration:underline;cursor:pointer}.field{display:block;width:100%;min-height:48px;margin-top:6px;border:1px solid #bdb6a9;border-radius:10px;padding:11px;background:#fff}.legal{font-size:13px;margin:16px 0 0}.error{padding:10px 12px;background:#ffe3df;color:#79271e}.error,.reply{border-radius:10px}.reply{margin-top:16px;padding:12px;background:#f5f3ee}.reply p{margin:.4rem 0}.req{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:18px;gap:18px}.request-main{min-width:0}.request-title{font-size:1.08rem;margin:.25rem 0}.message,.preview{margin-top:12px;padding:12px;background:#f5f3ee;border-radius:10px}.translation-label{display:block;margin-top:10px}.reply-form{margin-top:16px;padding-top:14px;border-top:1px solid #e4dfd5}.status{display:flex;gap:8px;align-items:flex-start;flex-wrap:wrap}.status button{min-height:44px;padding:9px 11px;border-radius:10px;border:1px solid #d8d2c7;background:#fff;cursor:pointer}.login-card{max-width:420px;margin:60px auto}.top-actions{display:flex;align-items:center;gap:8px}.preview p{font-size:1.05rem}@media(max-width:620px){.grid,.language-grid{grid-template-columns:1fr}.shell{padding:12px}.card{padding:16px}.req{grid-template-columns:1fr}.req>.status{border-top:1px solid #e4dfd5;padding-top:12px}.top-actions .badge{display:none}}@media(max-width:380px){.top{align-items:flex-start}.language-switch{flex:0 0 auto}.card{border-radius:14px}}